Arno Home about privacy complies with legal regulations in Turkey. ŞEMSİOĞLU MOBİLYA SANAYİ VE TİCARET LTD. ŞTİ. Does not make any commitment that this website is subject to, or operated in accordance with the laws of other countries, or is suitable or available for use in any jurisdiction of any part of this website. Those who choose to use our website do so at their own risk and are responsible for complying with all local laws, rules, and regulations. This Turkey from visitors using the website accepts this site is subject to the laws and regulations of the Republic of Turkey and they waive all claims that arise under their own national laws.
1. What Information We Collect
We collect two types of information through our website: “Personal Information” (or “PII”) and “Non-Personal Information” (or “Non-PII Information”). Personal Information is information that identifies or can identify you as an individual (such as residence address, telephone number or billing information), and Non-Personal Information is wholesale information, demographic information, IP addresses and other information that does not reveal your identity directly.
a. Non-Personal Information: When you visit or interact with our site, third parties that Arno Home contracts to provide services to Arno Home and Arno Home may collect your Non-Personal Information (for example, a catalog of the Site pages you visit). Non-Personal Information is anonymous information that does not identify you personally. Non-Personal Information is usually collected through our Site from four different sources: Internet protocol addresses and web logs; cookies, pixel tags, and other similar technologies; and other Non-Personal Information that you willingly provide as described below.
I. IP Protocol Addresses and Web Logos: To diagnose problems in our servers, to manage our website, to provide data service that will ensure your connection with the site/application in the fastest way and to provide a personalized experience in terms of the language used in your visits and the region accessed according to your preference. we take and store. The web servers of our site automatically collect visitors’ Internet Protocol (IP) addresses and log files. Your IP address is an ID number that is automatically assigned to your computer by your Internet Service Provider (ISP). The number is automatically identified and stored in our server log files along with the time of your visit (s) and the page (s) you visit when you visit the Site. This information is generally collected and does not contain any Personal Information.
We use your IP address and IP addresses of all users only for purposes such as calculating Site usage levels, diagnosing the problems of the Site servers and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. In addition to the Non-Personal use of the IP addresses described above, we may associate your Personal Information with your IP address to prevent fraud and similar crimes.
iii. Pixel Tags: We and our service providers will be able to provide you with more useful information and a more personalized experience on your next visit. We can also use “(together referred to as” Pixel Tags “) or similar tools and e-mail messages in HTML format. A Pixel Tag is usually a one-pixel (1X1) electronic image that visitors of our site normally don’t see and can be associated with cookies on visitors’ hard disks. Pixel Tags do not contain Personal Information and allow us to count users who visit certain pages of our site to provide branded services and to help identify the effectiveness of promotional or advertising campaigns. When used in HTML format email messages, Pixel Tags can tell the sender whether an email has been opened.
b. Personal Information: ŞEMSİOĞLU MOBİLYA SANAYİ VE TİCARET LTD. ŞTİ. Takes care to respect the privacy of the users/visitors/customers who visit the website and use their applications and the security of their personal data. (www.arnohome.com site and all applications will be referred to as “Site” for short)
Arno Home is responsible for the storage and security of personal data obtained about you. We also indicate that your personal data cannot be transmitted to third parties without your consent and cannot be used for any other purpose than those notified to you.
Users’ Rights Regarding Personal Data
According to Article 11 of the Personal Data Protection Law (“KVKK”), Users and Members; By applying to Arno Home and/or the representative to be announced by Arno Home, the personal data related to him;
learning whether it is processed,
· Request information about this, if processed,
· To learn the purpose of processing and whether they are used in accordance with the purpose,
· To know the third parties to whom it is transferred domestically or abroad,
· Request correction if it is incomplete or incorrectly processed,
· Request deletion/destruction within the framework of the conditions stipulated in Article 7 of the KVKK,
Requesting notification of the transactions made in accordance with subparagraphs (d) and (e) mentioned above to third parties to whom personal data are transferred,
· To object to the emergence of a result against itself by analyzing the processed data exclusively with automatic systems,
· Requesting the removal of the damage in case the personal data is damaged due to the illegal processing of the data,
has the right. When the legal infrastructure is provided, the representative of the Data Supervisor to be appointed by Arno Home will be announced in the Data Supervisor Registry and announced in accordance with the legislation, on the web address, www.arnohome.com. KVKK art related to your personal data. You can always contact us by sending an e-mail to email@example.com or by calling (0232) 853 75 75 to use your rights in accordance with 11 or if you have questions about your personal data.
2. How do we use the information we collect?
We know that protecting the information you share with us is very important. We take appropriate security measures under the legislation to help protect this information from unauthorized access and disclosure. For example, we may access, obtain, use, process, and/or transfer your personal information within the provisions of the legislation. We also encrypt credit card numbers and other sensitive information before sending them from your computers to our computers. We also use preventive systems on our servers to help prevent unauthorized access to your personal information.
You may feel safe while using our website. However, no system is completely secure. While we take all necessary steps to protect your information, there is always the possibility of being out of assurance. For this reason, you need to be very careful when carrying and disclosing your personal information. For example, avoid sending personal information via e-mail.
As a rule, although it is not possible to process personal data without the explicit consent of the person concerned, “it is necessary to process personal data belonging to the parties of the contract, provided that it is directly related to the establishment or performance of a contract”, “Data processing is mandatory for the establishment, use or protection of a right. ”,“ It is compulsory for the data officer to fulfill his legal obligation ”,“ The person concerned has been publicized by himself ”,“ Data processing is mandatory for the legitimate interests of the data officer, provided that it does not harm the fundamental rights and freedoms of the person concerned ” and/or In the presence of any of the “predicting” situations, it will be possible to process personal data without seeking explicit consent of the person concerned.
a. Non-Personal Information
Since Non-Personal Information cannot personally identify you, we may use this information for any purpose. For example, we may use the hours of visit, the average time spent on our site and the pages examined, to diagnose problems on our servers and to manage our site, to analyze and improve the features and functionality of our site. We also reserve the right to share this non-personal information with third parties for any purpose. We may also share this information with third parties who are not part of the Arno Home family, for use for advertising purposes or collectively or in any other way that will not disclose any Personal Information.
b. Explicit Consent for Personal and / or Special Qualified Personal Data: Arno Home customers purchasing services from our website, users of our website and / or other personal data shareers, over the “Approval Text within the scope of the Personal Data Protection Law” published on our site or on our member panel, By clicking “tik”, they give their permission to receive, process and transfer their personal / or personal quality personal data within the scope of legal regulation.
If the necessary permissions are not given in terms of personal data, it should be taken into consideration that some features in the Site may be out of use, the service may not be partially or fully provided, and that in other words, the service purchase may not be possible. Because, provided that the circumstances are reserved, it should not be ignored that the provision, processing and transfer of personal data are required in order to purchase services. Arno Home does not assume any responsibility and Arno Home does not have any responsibility as the service cannot be sold due to the lack of the necessary approval regarding the provision, processing, and/or transfer of personal data.
How will your Personal Data be processed?
As Arno Home, as a data controller, through our retail channels, call centers, affiliates, or our websites and social media pages and / or any kind of channels, on behalf of our Company and our Company; your personal and / or special quality personal data obtained under your consent; It can be obtained in whole or in part, can be saved, stored, stored, modified, updated, periodically checked, reorganized, classified, can be maintained for the purpose for which they are processed or for the period specified in the relevant law, in case of legal or service de facto requirements. work together as the private-legal person with or legally liable and where the public institutions and/or 3rd person, a real person concerned who are resident in Turkey or abroad / with legal entities, insurance companies, banks may be shared with / transferred, depending on the legal or service It can be transferred abroad in case of actual requirements or processed, including the prevention of its use. In this regard, in accordance with the Law, your personal and / or special quality personal data that you share with our Company within your consent is obtained, saved, stored, stored, changed, rearranged by automatic or non-automated means provided that it is part of any data recording system. All kinds of transactions on the data such as disclosure, transfer, acquisition, making it available, classification, or preventing its use can be done by us.
How is your personal data collected?
Your personal and/or private personal data are verbally within your consent through our website, sales, and marketing department employees, forms collected during customer visits, digital marketing and call center / our website / social media / business partners, and all kinds of channels without limitation. can be collected in writing or electronically. In addition, your personal data may be collected orally, in writing or electronically through channels such as the internet branch, social media, and call center.
What is the Status of the Data Before the Release of the Law?
What are the purposes and legal reasons for the processing of your personal data?
Law No. 6698 on Protection of Personal Data, which you share with us in order to sell, market and distribute the services demanded by our customers from Arno Home, to perform the services we provide to our customers in accordance with the requirements of the contract and technology, and to improve our products and services we offer to you. and we will take and process in accordance with the relevant legislation.
In addition, to record the identity, address and other necessary information in order to be able to sell services in the beginning and to provide the service provided by our customers from Arno Home; to organize all records and documents that will be based on the processing in electronic or paper media; to comply with the obligations such as information retention, reporting, information, etc. required by the legislation and the competent authorities; Providing the requested products/services and fulfilling the requirements of the service you requested and the contract, the reasons in the content are the purposes and reasons of the processing of your personal data.
As a rule, although it is not possible to process personal data without the explicit consent of the person concerned, “it is necessary to process personal data belonging to the parties of the contract, provided that it is directly related to the establishment or performance of a contract”, “Data processing is mandatory for the establishment, use or protection of a right. ”,“ It is compulsory for the data officer to fulfill his legal obligation ”,“ The person concerned has been publicized by himself ”,“ Data processing is mandatory for the legitimate interests of the data officer, provided that it does not harm the fundamental rights and freedoms of the person concerned ”and / or In the presence of any of the “predicting” situations, it will be possible to process personal data without seeking the explicit consent of the person concerned.
Details of the purposes of using and processing your personal data are also summarized below;
I. Site: We may use the Personal Information you provide to us, within your consent, to make a better site according to your interests, to show the content you may be interested in and to display the content according to your preferences.
ii. Contact: We may use your Personal Information to give you information about Arno Home and its services and promotions on behalf of some of our partners, upon your consent.
iv. Fulfilling Demands and Facilitating Transactions: Arno Home may use your Personal Information within your consent to fulfill your requests and facilitate their transactions. However,
In accordance with the legislation, “it is necessary to process personal data belonging to the parties of the contract, provided that it is directly related to the establishment or performance of a contract”, “It is mandatory to process data for the establishment, use or protection of a right”, “It is mandatory for the data officer to fulfill his legal obligation”. , Without the express consent of the person concerned, “if the person concerned has been publicized”, “data processing is mandatory for the legitimate interests of the data officer, without compromising the fundamental rights and freedoms of the person concerned” and / or “clearly prescribed by law”. it will be possible to process personal data.
vi. Private Business Purposes: We may also use your Personal Information for your ad targeting, data analysis, audits, fraud prevention and other internal business purposes, within your consent.
vi. Shopping / Commercial Services: When you make a purchase through the site, we may obtain your credit card number, billing address and other information related to this purchase (together with “Payment Information”) within your approval. We will use the Payment Information you provide within your consent to bill you and make your purchase. By providing your Payment Information, you authorize us to provide this information to third parties, if necessary, to confirm and fulfill your order (for example, to process your credit card number).
vii. Share on social media: Our site allows you to forward certain events or links to site features posted within your consent, to other people you believe will be interested in e-mail or Social Media Services.
viii. Newsletter Subscription: Our site sends you texts and links describing certain events, promotions or features of our services announced by your approval via e-mail services.
c. Job Postings
When you apply for a job at Arno Home and send your personal information through our website, this information will only be used to evaluate your application and to take action on your application. We may retain your personal information for a certain period of time, within your consent, to evaluate your application for current or future positions.
3. Information about people or organizations to whom we can transfer your personal data
For the above mentioned purposes, the persons / organizations where your personal and / or special personal data you share with us can be transferred within your approval; our direct / indirect domestic / foreign subsidiaries; Program-service partner individuals and organizations, Banks, domestic / international organizations and other relevant third parties, with whom we receive / cooperate to carry out our activities. In this regard, we state that our Company can share the necessary personal and / or special personal information of your business with business partners, banks and / or other relevant third parties according to the scope of the service requested, as it mediates with the business partners with which it works. and / or transfer it abroad.
a. Subsidiary Communications: Commercial electronic messages within the scope of the contract can be sent to you, provided your prior consent is obtained. Please note that this approval can be obtained in writing or by any means of electronic communication, so if you do not wish to send commercial electronic messages under the contract, you should remove the check mark in the “sending electronic messages” section. You also have the right to refuse to receive commercial electronic messages at any time, without giving any reason. However, if you provide your contact information for the purpose of contacting yourself, we also state that there will be no further approval for changes to the services provided and / or commercial electronic messages for use.
In addition, it is legally possible to communicate for marketing, promotion and / or change services related to the same or similar services without obtaining a new consent, if your consent is obtained that such communication will be made during the provision of the service. However, you reserve the right to refuse such communications and to withdraw your consent under this scope, and it is sufficient to submit this request to us in any way. If you choose to participate in the pre-approved e-mail system, our affiliates can also send you advertisements and notices of events, products or services that may be of interest to you. We also reiterate that you can remove your prior consent at any time. For additional information, please see the “Pre-Approved Options Policy” section below.
b. Arno Home Service Providers: We work with third parties as service providers, including but not limited to data analysis, service delivery, credit card processing, and other administrative jobs. We reserve the right to share your Personal Information with these third parties within the framework of your consent and to the extent necessary, if you use our services, if you have your consent. We take all reasonable steps to ensure that these third parties take care of your Personal Information, and third parties will be responsible for the protection of your personal information under the legislation.
c. Other Purposes:
– A court order or a request for similar investigations, a request for cooperation from an authorized government agency; to identify or enforce our legal rights; defending against legal claims; or in other legally required situations, we may share your Personal Information, exercise any right or objection, or waive them.
4. Collection of Information by Third Parties
a. Third-Party Ads: Ads that appear on our site are presented to you by our third-party advertising partners. Third parties advertising on our site may put a unique cookie on your browser or recognize it. Non-Personal Information about your site visits, such as the number of times you look at an ad, can be used to serve your advertising.
b. Third-Party Links: Our site may contain links to third-party websites that are not owned or operated by Arno Home. We put these links only for convenience. Placing a link on our site does not mean that the site linked by Arno Home is safe and / or approved.
5. Pre-Approved Options Policy Within Your Approval
a. Arno Home Communications: When you provide your Personal Information to Arno Home and you have your consent, you may be asked to indicate whether you are interested in receiving information about special offers about the Site, Arno Home and/or our advertisers and partners, at the discretion of Arno Home. We may send marketing communications from time to time when you choose to register to receive these communications. We also remind you that you have the right to give up unilaterally receiving these communications at any time.
You can choose not to receive e-mails at any time by emailing us or by giving us a written notification. You also have the right to discontinue receiving these messages in the future by clicking on the link below the email that says “unsubscribe” or “unsubscribe this list” in the e-mails we send you. It may take up to 3 business days to fulfill a request for removal.
Even if you have unsubscribed to receive event, promotional and promotional e-mails from us, we can send you e-mail communications of service purchases you have purchased from Arno Home. These can be emails about customer service, which includes status in the service process, delivery of the service, and up-to-date information about the service we offer.
Note that leaving the email communications list will only affect the communications you will receive from us in the future. If we have sent your information to a third party within your consent before you change or update your preferences, you may also need to change your preferences for that third party.
b. Subsidiary and Third Party Communications: From time to time, at Arno Home’s discretion and approval, you may be given the opportunity to sign up for our affiliates and / or third parties’ contact list. If you choose to accept any such offer (s), we may share all of your Personal Information that you provide to Arno Home for these purposes, within your consent, and as necessary, with our subsidiaries or these third parties. If you change your mind and no longer want to share your Personal Information with our subsidiaries and / or third parties for marketing purposes, you can opt-out at any time by following the procedure above.
6. Use of the Site by Children:
The site is not intended for individuals under the age of thirteen (13) and we do not want these individuals to provide their Personal Information through our site. If a parent or guardian notices that their child has given us personal information without the parent or guardian’s consent (for example, by misrepresenting his age); this parent or parent should contact us at firstname.lastname@example.org. If Arno Home detects that children under the age of 13 receive their personal information, it will immediately delete that information and accounts believed to be owned by children under the age of 13.
7. Accessing, Updating or Deleting Information Collected About You
Our site also gives you the opportunity to delete or change your Personal Information that you provide to us within the scope of KVKH. You can do this by logging into the provided panel and following the instructions to change your user information, or by using our communication channels. Provided that this information is in our databases, we will respond to your change requests as soon as possible within the scope of legal provisions. Regarding the other rights you have within the scope of KVKH, you can look again at the “Rights of Users Regarding Personal Data” section of this text.
8. Security of Your Personal Information
Arno Home uses security measures, including physical, electronic, and operational measures, to ensure the security of Personal Information collected through its site and to prevent unauthorized access.
Although it takes all necessary steps to protect Personal Information under Arno Home control, it cannot be guaranteed that all forms of data communications or data storage over the internet are 100% secure. We do not assume any liability for any damage you may incur as a result of interrupting, altering, or misuse of the information during these transfers. Please contact us at email@example.com when you have reason to believe there is a violation of the site’s security.
9. Online and Offline Applications
10. Contacting Arno Home Regarding the Site
If you have any questions or requests regarding this Policy, you can send these questions and / or requests to e-mail, firstname.lastname@example.org. Note that email communications may not be secure at all. For this reason, do not use your credit card information and other sensitive information in your e-mail correspondence with us.